Introducing CashBack+

CashBack+ is an exclusive marketplace accessible right from your digital banking homepage that has a large variety of cash back offers from hundreds of well-loved brands. It is a unique benefit brought to you by ACU of Texas. Members receive cash back when they purchase digital gift cards using funds from their accounts to do their everyday shopping, instead of using cash, credit or debit cards. The brands are personalized to members, and the offers update frequently. 

Members can utilize their cash back to either purchase additional gift cards through the CashBack+ Marketplace or their cash back balance can be transferred back to the members’ connected checking/savings account. Transferring cash back to a member’s account only takes up to 24 hours, and there are no fees associated with utilizing their cash back.

Gift cards are always easily accessible for when you’re ready to shop. Once purchased, your digital gift card will immediately be available within your CashBack+ Wallet. You will also receive a confirmation email at the time of purchase to the email associated with your ACU of Texas account. The digital gift card comes with a code that can be used online or scanned in store. Your gift card will remain in your CashBack+ Wallet until you’re ready to use it and you can then archive it within the wallet once used.

While expiration policies are dictated by the specific gift card's retailer, federal law dictates gift cards are not permitted to expire within a minimum of 5 years from the date of purchase. To get more information regarding the specific gift card, we recommend reaching out to the specific brand’s support team.

CashBack+ only provides digital gift cards to ensure they can be utilized instantly, but you can always print your digital gift card. You can use the gift card Code and Pin to redeem online or if presented with a barcode, either scanned from your cellular device or printed out and presented to the cashier at the time of purchase.

Once a gift card is purchased, we are unable to exchange the gift card or cancel the gift card to refund your account. 

If you no longer have access to the email account on file, please update your email address in your banking profile. Once updated, please reach out to support@prizeout.com (our partners in bringing you CashBack+) to confirm the change and have the previous cards sent to your new email address.

You can visit the Help Center for detailed instructions on most cards. Otherwise, please contact the CashBack+ support team at support@prizeout.com (our partners in bringing you CashBack+). Brand websites can have different methods of accepting gift cards, and the support team is happy to help if there are any issues.

Yes, once claimed the digital gift card can be printed. 

No problem! You can access your previously purchased gift cards either through the email confirmation or through your CashBack+ Wallet, which is accessible in the menu of the CashBack+ Marketplace. If you cannot find the original email, reach out to support@prizeout.com (our partners in bringing you CashBack+) for assistance.

We would suggest the business reaches out to our Merchant team for more information about onboarding and to book a meeting to learn more. The Merchant Team can be reached at merchantsupport@prizeout.com (our partners in bringing you CashBack+). 

CashBack+ provides the best offers for all users. The options may change depending on a variety of factors including previous purchase history, location, promotional campaigns, and more.

If you have a question that still needs to be answered, please visit the Help Center or contact a dedicated support team member at support@prizeout.com (our partners in bringing you CashBack+).