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Associated Credit Union of Texas, your member owned financial institution, is committed to providing you with competitive products and services to meet your financial needs and help you reach your goals. We are equally committed to protecting the privacy of our members. Under federal law, we are required to give you this privacy notice. It describes our credit union's privacy policy and practices concerning the personal information we collect and disclose about our members. It also includes information about the parties who receive personal and sometimes nonpublic information from us as we conduct the business of the credit union. If after reading this notice you have questions, please contact us at (409) 945-4474 or write to:
Member Service Department
Associated Credit Union of Texas
P.O. Box 9004
League City, TX 77574
We collect nonpublic personal information about you from the following sources:
We may disclose nonpublic personal information about you to the following types of third parties: - Financial service providers, such as insurance companies, and securities broker-dealers.
In order for us to conduct the business of the credit union, we may disclose all of the information we collect, as described above, to other financial institutions with whom we have joint marketing agreements, to other companies that perform marketing services on our behalf, or to nonaffiliated third parties for the purposes of processing and servicing transactions that you request or authorize, so that we may provide members competitive products and services. We may also disclose nonpublic personal information about you under circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit union, follow your instructions as you authorize, or protect the security of our financial records. 16 To protect our members' privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not permit these companies to sell the information we provide to other third parties.
If you terminate your membership with Associated Credit Union of Texas, we will not share information we have collected about you, except as may be permitted or required by law.
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, or procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
Associated Credit Union of Texas is committed to protecting the privacy of its members. Members can help by following these simple guidelines:
Let us know if you have questions. Please do not hesitate to call us -- we are here to serve you! This credit union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department. Any member wishing to file a complaint against the credit union should contact the Texas Credit Union Department through one of the following means:
In person or by U.S. Mail:
914 East Anderson Lane, Austin, Texas 78752-1699
Telephone Number: 512-837-9236
Fax Number: 512-832-0278
Email: complaints@cud.texas.gov
Website: www.cud.texas.gov
For site security purposes and to ensure that this service remains available to all users, ACUTX employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
For site management, information is collected for statistical purposes. Computer software programs are used to create summary statistics, which are used for such purposes as assessing what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas. No personal information, such as your name or address, is collected or used for this analysis. We collect no information, which would identify you personally.
We automatically collect and store only the following information about your visit:
To provide better service and a more effective web site, we use "cookies" as part of our interaction with your browser. A "cookie" is a small text file placed on your hard drive by our web page server. These cookies do not collect personally identifiable information, and we do not combine information collected through cookies with other personal information to determine who you are or your e-mail address.
Cookies are commonly used on web sites and do not harm your system. By configuring your preferences or options in your browser, you determine if and how a cookie will be accepted. We use cookies to determine if you have previously visited our web site and for a number of administrative purposes.
When you send us personally identifying information, for example, in an electronic mail message containing a question or comment or by filling out a form that E-mails us this information, we use this information to fulfill or respond to your requests. We may store these requests to provide us with information for future improvements to our Web site. We do not create individual profiles with the information you provide. ACUTX does not disclose nonpublic information to third parties except as permitted by law.
Our credit union is committed to making available financial products and services that will enable you to meet your financial needs and reach your financial goals. Protecting personal information and using it in a manner consistent with your expectations is a high priority for everyone associated with our credit union.
As a member of our credit union, you also have a responsibility to safeguard your financial information.
To ensure that you can rely upon the quality of products and services we make available, our credit union stands behind the following privacy policy:
When you become an Associated Credit Union of Texas member, you become part of everything we do to improve the quality of life in our community.
Last year, we provided $5,923,116 in savings to our members, saving each household approximately $281.
I recently got a car loan and everyone was so helpful. The entire process was smooth and completed in a day! Highly recommend ACU of Texas!Julie – Member
The ACU of Texas Mobile app allows you to view your transaction history and account balances, pay bills, make transfers and locate our nearest ATMs and branches!